Individual Customers

Live viewing (Movie theaters, etc.)｜How to watch

• Are there any points of behavior to keep in mind at Live Viewing venues?
• Can I use penlights, psyllium, etc.?
• I didn’t make it to the screening on time—can I enter partway through the performance?
• What time does the screening end?

Live viewing (Movie theaters, etc.)｜Venue

• I would like to attend using a wheelchair. Is this supported?
• I’d like you to arrange a live viewing at a movie theater close to me.

Live viewing (Movie theaters, etc.)｜Tickets

• What are some notes about tickets?
• Do any discounts apply, such as child rates, student discounts, special movie days, etc.?
• Where can I purchase tickets?
• Is there a limit to the number of tickets I can purchase?
• If I have any inquiries about purchasing tickets or any questions after purchasing, who should I contact?
• I have lost my ticket. Can it be reissued?

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Live viewing (Movie theaters, etc.)｜Merchandise

• Do you offer sales of event merchandise?
• When will sale of merchandise start?
• Is there any limit on quantities of merchandise sold?
• Can I purchase merchandise without having a ticket?
• The merchandise I purchased is defective. Can I exchange it?

Requests, opinions, etc.

• There’s a performance I really want to see through live viewing.
• Please add more movie theaters.
• Other comments or requests.

Contact

• If the Frequently Asked Questions did not resolve the issue.