【Domestic/JAPAN】
・How to confirm, change, or cancel your application
・About the result of the lottery.
・Ticket distribution method, etc.
We are sorry, but we are unable to answer inquiries regarding tickets.
We apologize for the inconvenience, but please contact the ticket agency where you purchased (or plan to purchase) your tickets directly.
【International】
We regret that we are unable to respond to inquiries regarding tickets.
We apologize for the inconvenience, but please contact directly the movie theater where you purchased (or plan to purchase) tickets.